Premium platform
Monogram repair
GE's high-end line — integrated refrigeration columns, wine reserves, pro ranges, wall ovens and dishwashers.
What we see most on Monogram
- Wine reserve drifting off setpoint or losing a zone
- Sealed system and compressor failure on wine and beverage units
- Integrated column refrigerator not cooling on one side
- Ice maker in the column not producing
- Pro range igniter and burner faults
- Wall oven control board and touch panel failures
- Dishwasher drain and door latch faults
- Panel and hinge alignment after a cabinet remodel
How we work on this platform
We diagnose against the model and serial number, not the symptom alone — on Monogram equipment the same complaint can trace to three different components depending on the build year. You get the fault, the cause, and a written parts-and-labor quote before anything is opened.
Everything we repair carries 90 days on parts and labor. The diagnostic visit is $95, waived when you approve the repair.
Independent service. MPS Appliance Repair Lux is not affiliated with, authorized by, or an agent of Monogram. The name is used here only to describe the equipment we service.
Questions
Monogram, answered
Are you an authorized Monogram service center?
No. We're an independent company whose technicians are trained on Monogram platforms. We say that plainly because it matters: if your unit is inside the factory warranty, use the manufacturer's network so the coverage isn't voided. Outside warranty, we're usually faster and often less expensive.
Can you get Monogram parts?
Yes, through the supply channels open to independent service companies, and we order against your model and serial number rather than a guess. Superseded and refurbished options exist for many discontinued boards.
What if the repair isn't worth doing?
We'll tell you. You get the repair quote and a realistic replacement figure side by side, including the cabinetry work a built-in replacement usually triggers, and the diagnostic fee is all you owe.
Dispatch
Tell us the model, we'll tell you what it needs
Same-day and next-day windows across the Eastside. Monday – Sunday, 8:00 AM – 6:00 PM.