Everyday brand
Kenmore repair
Kenmore and Kenmore Elite appliances — built by several manufacturers, which changes the parts strategy.
What we see most on Kenmore
- Refrigerator defrost system failure
- Washer drain pump and clutch wear
- Dryer heating element failure
- Dishwasher not draining
- Range oven sensor drift
- Ice maker module failure
How we work on this platform
We diagnose against the model and serial number, not the symptom alone — on Kenmore equipment the same complaint can trace to three different components depending on the build year. You get the fault, the cause, and a written parts-and-labor quote before anything is opened.
Repair or replace. On everyday brands that question is real. Our rule: if the repair runs past half the cost of a comparable new unit and the appliance is over eight years old, replacement usually wins. You get both numbers and our honest recommendation, and you owe nothing past the diagnostic if you decide to replace.
Everything we repair carries 90 days on parts and labor. The diagnostic visit is $95, waived when you approve the repair.
Independent service. MPS Appliance Repair Lux is not affiliated with, authorized by, or an agent of Kenmore. The name is used here only to describe the equipment we service.
Questions
Kenmore, answered
Are you an authorized Kenmore service center?
No. We're an independent company whose technicians are trained on Kenmore platforms. We say that plainly because it matters: if your unit is inside the factory warranty, use the manufacturer's network so the coverage isn't voided. Outside warranty, we're usually faster and often less expensive.
Can you get Kenmore parts?
Yes, through the supply channels open to independent service companies, and we order against your model and serial number rather than a guess. Superseded and refurbished options exist for many discontinued boards.
What if the repair isn't worth doing?
We'll tell you. You get the repair quote and a realistic replacement figure side by side, including the cabinetry work a built-in replacement usually triggers, and the diagnostic fee is all you owe.
Dispatch
Tell us the model, we'll tell you what it needs
Same-day and next-day windows across the Eastside. Monday – Sunday, 8:00 AM – 6:00 PM.